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Change Management Practitioner seminar and examination


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Managing Change , and even more the effects of change, is one of the most important priorities for all Organizations - especially in times of uncertainty.

APMG, one of the UK 's largest international accreditation and professional testing organizations, has developed the Change Management certification in partnership with the Change Management Institute, an independent global change management organization.
The subject matter of certification covers the theory and practice of change management, including:

  • Change and the individual
  • Change and the organization
  • Communication and stakeholder engagement
  • Change practice

As a APMG Accredited Training Organization, Critical Path organizes both the training seminar and the Change Management Practitioner exam given during the seminar: the objective of the test is to show the candidate that he / she understands Change Management and can apply its principles appropriately to a specific scenario . This scenario describes the background and the current state of an agency undergoing change as well as the change that is under way. The condition for this exam is to have the Change Management Foundation certification. The exam is open-book, has a duration of 2.5 hours consisting of 4 groups of 20 multiple-choice questions, while the pass mark is 40 questions (50%).
Candidates who pass the practitioner exam are recognized as a 'Change Management Registered Practitioner'. Individuals will remain registered for a period of 5 years. To maintain the registered status, practitioners must complete and pass a Change Management re-registration examination 3-5 years following their initial/previous practitioner certification.

Seminar Audience

The seminar is aimed at those involved in organizational changes, including those who are or aspire to become Change Managers. It also addresses those involved in design, development and implementation of change programs, including change leaders, change agents, Business Change Managers, Program Managers, change support, etc.

Seminar Content
  • The Change Management Context
  • Change and the Individual (Change Curve, Endings – Beginnings, Motivation, Survival and Learning Anxieties, “types” of people…)
  • Change and the Organization (Metaphors, Lewin’s, Senge’s and Kotter’s Models, Change Roles/Agents, Culture, Emergent Change, Complex Systems…)
  • Stakeholder Strategy (Identification, Segmentation, Mapping, Management and Mobilization…) Communication and Engagement (Cognitive Bias, Communicating Change, Symbolic Systems, Best Practice Guidelines, Channels, Communication Planning…)
  • Change Impact (Mc-Kinsey 7-S)
  • Change Readiness. The Change Team
  • Effective Teams and Team Development
  • Preparing for Resistance (Types of Resistance, Psychological Contract, Change Planning…)
  • Defining What is to be Learned
  • Project Management – Change Initiatives, Projects and Programmes (Methodologies, Roles, Change Delivery Plans…)
  • Sustaining Change. Change Levers. Levels of Adoption
  • Reinforcing Systems
  • Virtious and Vicious cycles
  • Practitioner – Two and a half hour exam.
Seminar Benefits

After the seminar the participants will:

  • Understand the knowledge that everyone involved in a change initiative should have.
  • Appreciate the project environment through which the change is implemented and controlled.
  • Know the levers, adoption approaches, and support systems to maintain change so that they can be incorporated into the organization.
  • Understand that people are affected by change and can develop strategies to help with change.
  • Be acquainted with how organizations work, culture, models and processes of change..
  • Understand the causes of change, the governance structures of the changes commonly used by organizations, and how to define a change vision.
  • Have learned about engagement of stakeholders and develop appropriate strategies and communication plans.
  • Be able to assess the impact of changes on organizations, and the creation and maintenance of the will to change..
  • Understand the importance of defined roles in relation to change, and how to build and support an effective change group..
  • Understand the project environment within which the change is implemented and controlled.
  • Have been practiced with the appropriate tests and exercises and will be ready to pass and pass the Change Management Practitioner!

Seminar Responsible
The trainer will be Yiannis Vithynos. He is founder and Chief Executive Officer of Critical Path, the first Greek company to be Accredited Training Organization (ATO) from APMG! He is a certified Change Manager Practitioner and PRINCE2 Practitioner, PMP and Agile Certified Practitioner (ACP).

In recent years he has been working exclusively in the field of vocational education, having thousands of hours of experience in the largest Greek and international organizations.

Seminar Material
The educational material includes the official version of APMGs "The Effective Change Manager's Handbook". In addition, complete notes are provided along with exercises and support material to allow for the most effective preparation for the exam.

The seminar is very practical, the language of instruction is Greek, while all the educational material, the books and the examination are in English.

Implementation information
  • The above open seminars take place at our facilities in Athens (108 Kifissias Avenue, 115 26 Ampelokipoi - Metro Panormou).
  • There is a discount for more than one participations from the same company at each seminar.
  • There is also a discount for each participation in more than one seminar during the semester.
  • It is possible to organize seminars within your company or organization, according to your needs.
  • Our seminars can be subsidized by the OAED / LAEK program 0.24%.
  • There are special rates for unemployed and students.
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