Managing Change , and even more so the impact of change, is one of the most important priorities for all Organizations - especially in times of uncertainty.
APMG , one of the largest international accreditation and professional examination organizations in the world, based in Great Britain, has developed a
Change Management Certification in collaboration with
Change Management Institute , an independent, global organization of change managers.
The material of the certification covers the theory and practical application of change management, including:
- Change and the individual
- Change and the organization
- Communication and stakeholder engagement
- Change practice
As the APMG Accredited Training Organization , Critical Path organizes both the preparation seminar and the Change Management Practitioner certification exam , which is given during the seminar: the aim of the exam is to show that the candidate understands Change Management and can apply his / her principles in an appropriate way in a specific scenario .
This scenario describes the background and current state of an organization that is under change, as well as the change that is underway.
Prerequisite for passing this exam is to have the Change Management Foundation certification. The exam is open-book, lasts 2.5 hours and consists of 4 groups of 20 multiple-choice questions, while the pass mark is 40 questions (50%) .
It is emphasized that all Change Management Practitioners should be re-certified every 3-5 years after initial certification through a brief review.
After attending the seminar, participants will:
- understand the knowledge that those involved in a change initiative need to have.
- be able to evaluate the project environment through which change is implemented and controlled.
- know the levers, adoption approaches and support systems to sustain change so that it can be integrated into the organization.
- understand how people are affected by change and will be able to develop strategies to help them with change.
- be aware of how organizations work, culture, models and processes of change.
- understand the causes of change, the governance structures of change commonly used by organizations, and how to define a change vision.
- know about the stakeholder engagement process and the development of appropriate communication strategies and plans.
- be able to evaluate the impact of change on organizations, and the creation and maintenance of the will to change.
- understand the importance of defined roles in relation to change, and how to build and support an effective change team.
- understand the project environment in which change is implemented and controlled.
- have been trained with the appropriate tests and exercises and will be ready to take and pass the Change Management Practitioner exams!
Yiannis Vithynos , Electrical Engineer from NTUA, MSc. He has many years of work experience in the Management of complex telecommunications and IT projects in Greece and the Balkans. He is the founder of Critical Path Consulting & Training, a company that deals exclusively with Project Management.
He is certified Project Manager Professional (PMP)® and Agile Certified Practitioner (PMI-ACP)® by the Project Management Institute (PMI)®, has the certifications PRINCE2 and IPMA-D, while also holding the Advanced Project Management Certification (APMC).
He was a member of the 1st elected Board of Directors of the Greek branch of PMI, while he was also a member of the organizing committee of the 1st Project Management Conference in Athens in November 2006. He is also a member of the Hellenic Member Association of IPMA and a project evaluator for IPMA World Project Excellence Award.
The seminar is aimed at those involved in organizational change , including those who are or aspire to become Change Managers . It is also aimed at those involved in the design, development and implementation of change programs, including change leaders, change “agents”, Business Change Managers, Program / Project Managers, change support , etc. p>
- The Change Management Context
- Change and the Individual (Change Curve, Endings – Beginnings, Motivation, Survival and Learning Anxieties, “types” of people…)
- Change and the Organization (Metaphors, Lewin’s, Senge’s and Kotter’s Models, Change Roles/Agents, Culture, Emergent Change, Complex Systems…)
- Stakeholder Strategy (Identification, Segmentation, Mapping, Management and Mobilization…)
Communication and Engagement (Cognitive Bias, Communicating Change, Symbolic Systems, Best Practice Guidelines, Channels, Communication Planning…)
- Change Impact (Mc-Kinsey 7-S…)
- Change Readiness. The Change Team
- Effective Teams and Team Development
- Preparing for Resistance (Types of Resistance, Psychological Contract, Change Planning…)
- Defining What is to be Learned
- Project Management – Change Initiatives, Projects and Programmes (Methodologies, Roles, Change Delivery Plans…)
- Sustaining Change. Change Levers. Levels of Adoption
- Reinforcing Systems
- Virtious and Vicious cycles
- Practitioner level examination – Three hours.
The training material includes the official version of APMG: "The Effective Change Manager's Handbook" - already available from the Foundation seminar.
In addition, complete notes are given along with exercises and support material in order to prepare for the exams as effectively as possible.
The seminar is very practical, the language of instruction is Greek, while all educational materials, books and the exam are in English.