The dates, times and venues of our seminars are listed on our website or are explicitly mentioned to the client during the registration process. Critical Path reserves the right to change the location of the seminar, and will inform the customer as soon as such change is known. Critical Path also reserves the right to cancel or reprogram any seminar, and will inform the customer as soon as such change is known.
Our company will do everything possible to avoid such changes.
When any of the above changes is unavoidable, and if the customer so desires, Critical Path will fully refund any amount paid for the changed seminar. Alternatively, the customer will be able to attend the same seminar when scheduled at a later date.
If the customer wishes to cancel his / her participation in a seminar he / she has already paid, he / she can do so up to three working days before the start of the seminar. In this case, he will be refunded 100% of the money he has already paid. If cancellation occurs less than three business days prior to the start of the seminar, our company reserves the right to charge 50% of the cost of the seminar if the cancellation results in a loss of revenue due to non-coverage of the seminar.
Our company will do its best to avoid such charges.